Privacy Policy

Privacy
Beleid

Contactgegevens

Another Sound SA
Route de Waimes 19B
4960 Malmedy

info@supersauvage.be

Ondernemingsnummer: BE 0806 011 701

  1. When do we store your personal data?

ANOTHER SOUND SA records the necessary data for the required period when you: a) make a reservation at our hotel, studios or use one of our other products or services. b) requests information (leaflets, brochures, magazines, quotations, newsletter, etc.); 

2. What personal data do we process?

The required information includes first name, last name, email address, address, telephone and other information provided to us by the customer/guest himself, online, by telephone or during check-in at the reception. After staying with us, we store the data provided by the guest in a profile. Upon return, we may use this information to provide personalized service or make a new reservation. If permission has been given, we also process data from guests/customers in our email database. This database is used for email campaigns and newsletters. Data from existing customers are also processed in this database. 

Na verblijf in het hotel, slaan we de door de gast verstrekte gegevens op in een profiel. Bij terugkeer kunnen we deze gegevens gebruiken om gepersonaliseerde service te bieden of een nieuwe reservering te maken. Indien er toestemming is gegeven verwerken wij gegevens van gasten/klanten ook in onze email-database. Deze database wordt gebruikt voor email-campagnes en nieuwsbrieven. Gegevens van bestaande klanten worden ook verwerkt in deze database.

3. Why do we process this personal data?

ANOTHER SOUND SA uses this data for the execution of the relevant agreement (for example, processing a reservation, and communication with the guest/customer about the reservation), for its other services and for sharing information with the customer/guest about products. and services from ANOTHER SOUND SA. 

4. How do we ask for your permission?

For (commercial) newsletters and e-mail campaigns, we ask for explicit permission during the booking process, or when registering for newsletters and campaigns in another way. If permission is given for newsletters and mail campaigns, the guest accepts that ANOTHER SOUND SA may send personalized campaigns with the data entered by the guest.  ANOTHER SOUND SA reserves the right to send existing customers information about (changes to) our products and services.  If you want insight into exactly which data we have stored about you, or if you do not appreciate information about (new) products and/or services, please send an email to hello@dafthotel.be. We can provide insight into which data we have stored about you and/or destroy data stored by us if desired.  You can easily unsubscribe from our mailings & newsletters by clicking on the ‘Unsubscribe’ link in the newsletter itself. We will then remove your data from our email database.

5. How do we process general visitor data on our website?

General visitor data – without identifying these visitors – is kept on Daft Hotel’s websites, such as the most visited pages. This is mainly done via Google Analytics. The purpose of this is to optimize the website. This data can also be used to put more targeted information on the site. In this way ANOTHER SOUND SA can further improve its services. More information about how Google handles this data can be found here.

6. How do we use cookies?

Cookies are small pieces of information (files) that a website leaves behind on your computer. The website instructs the web browser you use to view websites (for example, Google Chrome) to store these cookies on your computer. The use of cookies is an industry standard – you can find them almost everywhere on the internet.  ANOTHER SOUND SA uses cookies to facilitate navigation on the website, to analyze the use of the website and to optimize the website. There are 4 types of cookies with different purposes:

a) Technical cookies:

ANOTHER SOUND SA makes necessary use of technical cookies to facilitate the use of and navigation on the website and remembers your form data. Technical cookies may store your browser and computer type, operating system and technical information about how you are connected to this website. It is not possible to deactivate technical cookies.

b) User preference cookies:

ANOTHER SOUND SA uses user preference cookies to store personal settings, for example language selection, to remember these settings for subsequent visits.

c) Performance and tracking cookies:

ANOTHER SOUND SA uses performance and tracking cookies, for example to measure the number of visitors during a certain time, to keep track of visitors’ behavior on the website and which websites lead visitors to the website. This statistical information is used to make improvements to the website and to provide visitors with the best possible online experience. The performance and tracking cookies are primarily provided by Google. More information about how Google handles this data can be found here.

d) Third party/social media cookies:

ANOTHER SOUND SA contains cookies from third parties, mainly social media. These cookies, when stored on your computer, provide additional functionality, such as like & share buttons, and enable you to show relevant Daft Hotel advertisements on social media platforms you use.

7. How long do these cookies remain active?

Depending on their nature, these cookies remain either temporarily stored in your browser (session cookies), or permanently (either until their end date has been reached, a new cookie overwrites it or you delete your cookies yourself via your browser settings).

8. How do I disable the use of cookies?

We use cookies to keep statistics and to improve or facilitate your visit to our website. We therefore recommend that you keep cookies enabled in your browser. If you prefer not to do this, you can disable the cookies permanently or temporarily via the options management of your internet browser.

9. Super Sauvage and other websites
On our websites you will find a number of hyperlinks to other websites. ANOTHER SOUND SA cannot bear any responsibility with regard to how those parties handle your data. Please read the privacy statement, if any, of the site you are visiting.

10. Changes
ANOTHER SOUND SA reserves the right to make changes to this privacy statement. Therefore, regularly check this privacy statement for the privacy policy of ANOTHER SOUND SA.